Hello!
I help people and organizations use research and design methods to make technology products.
Since 1999, I’ve delivered user-centric digital experiences, blending research and creativity with strategic insight. Working with professionals throughout the US, Asia, and Europe, I’ve helped organizations in manufacturing, financial services, and pharma/healthcare to achieve measurable results with their digital product experiences.
With an MS in Information Architecture and an Executive MBA, I bring a unique blend of design, analytics, and leadership. A seasoned educator and speaker, I’ve taught UX in higher education, corporate training, and boot camps since 2009 and trained teams globally. Passionate about aligning business goals with exceptional customer experiences, I’m ready to help your organization thrive.
Case Studies
Portfolios are for artists. Case Studies provide context and explain the processes I use to deliver superior product experiences.
Training + Presenting
Need training or a speaker for your next event? I’ve delivered workshops and presentations to audiences throughout the world.
Writing
An archive of book reviews and articles I’ve written pertaining to research and product design topics.
